Resolve Disputes Faster, Smarter, and without expensive court proceedings:
Civil and Commercial Mediation is a cost-effective approach to resolving disputes by keeping you in control of the outcome.
Mediation is a confidential, flexible and solution-focused alternative. Your mediator - as an independent actor - is here to guide the parties toward a resolution that works for everyone involved.
Transforming conflict into collaboration
Our mediation approach is not just about resolving disputes—it is about preserving relationships. We focus on creating a collaborative environment where all parties can express their needs and work towards a mutually beneficial outcome.
With a positive outcome, families, business or neighbour relationships have a greater chance to be preserved and hopefully improved.
What to expect from the mediation Process?
- A guided and structured process adapted to your situation.
- An impartial mediator who keeps the discussion productive and confidential.
- A focus on practical solutions, not blame.
- The opportunity to resolve matters in mutual terms.
- A total confidentiality between parties and of the outcome.
When an agreement is reached, it is recorded in writing and made legally binding if needed.
The Disputes We Mediate
Contested Succession and Family Disputes
- Contested Wills
- Contentious probate
- Inheritance disputes
- Disputes regarding the care of an elderly parent.
- Business dispute between family members.
- Family financial disputes outside of divorce
- Family property ownership disputes (where not in divorce proceedings)
- Disputes between adult siblings (non-parenting related)
- Extended family conflicts involving anything where the family do not want court involvement
Civil Mediation
Financial & Consumer Disputes
Debt and repayment disputes
Consumer complaints and refund disputes
Disagreements over services or workmanship
Insurance-related disputes
Professional & Services Disputes
Professional negligence claims
Fee and billing disputes
Complaints involving surveyors, builders, or consultants
Agency, consultancy, and distribution disputes
Service delivery disagreements
Community & Neighbourhood Disputes
Noise and nuisance complaints
Anti-social behaviour disputes
Shared facilities and communal living issues
Commercial Mediation
Business & Contract Disputes
Disagreements over contracts and terms, breach of contract
Non-payment and debt disputes
Disputes over goods or services
Contract termination issues
Shareholder & Partnership Disputes
Shareholder disagreements
Partnership breakdowns
Director and management
Minority shareholder concerns
Business exit and valuation
- International & Cross-Border Disputes
International trade disputes
Supply chain disagreements
Cross-border contractual issues
Frequently asked questions
Here are some common questions about mediation.
Mediation itself is not binding, but any agreement reached can be made legally binding if the parties choose.
To make the settlement (or mediation) agreement legally binding, it must be a clear and complete document. It must incorporate a clear intention: "This agreement is intended to be legally binding" and ensure the elements of a contract, such as offer and acceptance, consideration if any, are present as well as confirming that the signing parties have the capacity to bind the parties. Ideally, the signatures should be witnessed.
Ideally, the agreement should be reviewed by a lawyer before signing.
Yes, mediation is normally a voluntary process, and both parties have to agree to mediation.
Mediation may be ordered by a court as an initial attempt to resolve the dispute outside of the court.
If an agreement is reached and you do not have legal representation, we will write the settlement agreement. If the parties have legal representation, usually the parties' lawyers write the settlement agreement, unless they prefer we write it instead.
Confidentiality between a party and the mediator is a cornerstone of mediation.
Anything discussed in a private session with one party remains confidential between this party and the mediator and is not shared with the opposing party.
You may, however, ask us to disclose some information to the opposing party should you feel it can help progress. In this case, we ensure that the wording of the disclosure is agreed upon between you and the mediator.
A solicitor is not required, but you may seek legal advice before the mediation and have your lawyer present during and after it.
Often, mediation will be advised by your lawyer in the first place, or ordered by the court if proceedings have started.
If no settlement is agreed via mediation, you are free to pursue other options, such as arbitration and others, including court proceedings.
Remember, mediation is a voluntary process for both parties, and anything discussed during the mediation process is confidential and cannot be used against you later, including in court proceedings.
Yes, the parties can decide to mediate even if court proceedings have started. The parties should inform the court by filing a consent order or by sending a joint letter asking for a stay of proceedings to give time for the mediation. If the court is not informed, the proceedings will continue.
One of the parties or both parties (preferably) can inform the court.
Remember that anything discussed in mediation is confidential and cannot be disclosed to the court during proceedings. If you have reached an agreement through mediation, only the agreement should be disclosed to the court.